FAQ's

Q: What kind of matcha does this toner contain?
We use the culinary grade matcha powder from japan, i.e not extract, since culinary grade has wider applications in brewing and mixing with other ingredients.

Q: Is it normal to feel a little tingling while applying toner?
Yes, most definitely. When it comes to using a new product or ingredient, start slowly and let your skin adjust. A little tingling is not a bad thing!

Q: Do I need a toner?
The job of the toner is to tighten skin pores and refresh your skin without stripping its natural moisture. It balances the pH level of skin, so that it is better able to absorb moisture and other beneficial ingredients from moisturisers / hydrators applied afterwards. It’s not necessary to use a toner. But it can become a crucial part of your skincare routine if used correctly.

Q: What skin type does this toner suit?
The alcohol free matcha toner suits all skin types, however it is highly effective on oily and acne prone skin.

Q: Can this be used on toddlers/baby skin?
This is not ideal for toddlers/ baby skin. We recommend using the product once you enter your teens.

Q: Will it dry my skin?
The alcohol free matcha toner is a light, water based mist format toner. It’s a non drying formula which deeply hydrates and nourishes with a mix of matcha and stabilised vitamin c.

Q: Can my teenager use this?
They sure can! In fact, we highly recommend it for teen skin as it’s gentle and effective.

Q: Is the product safe for mature skin?
Absolutely is! All of our products are suitable for skin young and mature

Q: Does this toner fall into a skincare routine?
Use this toner after cleansing with the matcha foaming face cleanser and follow it up with the ultra light matcha gel for a complete CTM routine.

Q: Are your products all-natural/organic?
While we aim for our products to be as natural as possible, it is far more important that the ingredients in them be effective and safe for your body and skin. Plenty of natural ingredients are irritating, so we consistently formulate our products with soothing, low-hazard ingredients — regardless of their natural or synthetic status.

Q: Why has the color of the product changed over time?
Matcha has the tendency to oxidise with time, exposure to light and air. However it does not impact the effectiveness of the product throughout its shelf life.

Q: How long is the shelf life of the product?
The product has a shelf life of 2 years. Expiry date is mentioned on the bottom of your container.

Q: Will there be more products in the range?
Our goal will never be to have the widest collection. We simply want to create products that have personality and purpose, and are blended with ingredients that your skin really deserves and craves. Only when we’ve met these criteria and found a true need will we be releasing more products.